Public Works Department

General Enquiries

Physical Address
370 North Sound Road
George Town
Grand Cayman

Mailing Address
P.O. Box 10505
Grand Cayman  KY1-1005
CAYMAN ISLANDS

P: (345) 949-2547
P: Facility Maintenance Service Line: (345)244-4838
P: Emergency Hotline (345)916-6694
F: (345) 949-7731
E: PWDHelpDesk@gov.ky or foi.pwd@gov.ky
W: www.pwd.gov.ky

Hours
Office: 8:30am to 5:00pm, Monday to Friday.
Emergency Hours: 5:00pm to 8:00am weekdays, 24hrs. weekends & Public Holidays

Director

Mr. J. Maxwell Jones

Freedom of Information

P: (345) 244-4834
F: (345) 949-7731

Information Manager

Ms. Juliette Frederick
P: (345) 244-4835

Complaints

P: (345) 244-4834
F: (345) 949-7731

Complaints Contact

Ms. Juliette Frederick

You can make a complaint:

• In person at the Public Works Department
• In writing to Ms. Juliette Frederick or Ms. Yanira Dixon, using out standard mailing address
• By Phone, Fax or Email

When making a complaint, try to give us as much detail as possible, for example:

• What service, policy, person or aspect of the Portfolio you are complaining about.
• If appropriate, the date, time and location where an incident may have taken place and who may have been affected.
• Any expectations you may have had of the Portfolio's services, as a result of information we provided or what staff or Portfolio may have said.
• Your name, address and contact details so that we can respond to your complaint.
• Anything else which you think would help to make your point and help us to investigate your concerns.