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General Enquiries

Physical Address
370 North Sound Road
George Town
Grand Cayman

Mailing Address
P.O. Box 10505
Grand Cayman  KY1-1005

P: (345) 949-2547
P: Facility Maintenance Service Line: (345)244-4838
P: Emergency Hotline (345)916-6694
F: (345) 949-7731
E: or

Office: 8:30am to 5:00pm, Monday to Friday.
Emergency Hours: 5:00pm to 8:00am weekdays, 24hrs. weekends & Public Holidays


Mr. J. Maxwell Jones

Freedom of Information

P: (345) 244-4834
F: (345) 949-7731

Information Manager

Ms. Juliette Frederick
P: (345) 244-4835


P: (345) 244-4834
F: (345) 949-7731

Complaints Contact

Ms. Juliette Frederick

You can make a complaint:

  • In person at the Public Works Department
  • In writing to Ms. Juliette Frederick or Ms. Yanira Dixon, using out standard mailing address
  • By Phone, Fax or Email

When making a complaint, try to give us as much detail as possible, for example:

  • What service, policy, person or aspect of the Portfolio you are complaining about.
  • If appropriate, the date, time and location where an incident may have taken place and who may have been affected.
  • Any expectations you may have had of the Portfolio's services, as a result of information we provided or what staff or Portfolio may have said.
  • Your name, address and contact details so that we can respond to your complaint.
  • Anything else which you think would help to make your point and help us to investigate your concerns.

Last Updated 2018-01-19